Personal data management policy

1. Preamble

In accordance with EU Regulation 2016/679 of the Parliament and the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, but also with the law of 1 August 2018, we have a policy for the management and protection of personal data.

Through this letter, we intend to provide you with clear and precise information about the processing of your personal data.

2. Definition

Where the terms used are not defined in the list below, the definitions given by the Law of 1 August 2018 on the protection of personal data and EU Regulation 2016/679 shall apply.

  • "controller": Refers to the company signing this document that determines the purposes and processing of personal data.
  • "recipient" means a natural or legal person who receives personal data.
  • "personal data": refers to all the information about you on the basis of which you can be identified in order to place an order.
  • "cookies": Cookies are small, harmless text files that do not affect your privacy or the security of your computer in any way.

Cookies increase the user's comfort with the site and allow the publisher to obtain anonymous statistics on site traffic.

3. Data controller

The company "Pâtisserie Joséphine" is responsible for processing of the data.

4. Purposes of the processing operation

The company "Pâtisserie Joséphine" is likely to process your personal data in order to:

  • Create an order form to understand the request and confirm availability
  • Communicate newsletters by e-mail
  • Share our publications on social networks

5. Consignee

Only the company "Pâtisserie Joséphine" is the recipient of your personal information. Under no circumstances may this data be transmitted to a third party without your consent or marketed.

6. Data retention period

Your personal information is kept by the company "Pâtisserie Joséphine" only for the time corresponding to the purpose as indicated in 2 above.

7. Right of access to data

In accordance with the legislation in force, you have a right of access to all your personal information. You can also modify it in case of error, under presentation of an identity document.

Finally, you have the right to object. Exercise of this right is only possible in one of the following two situations :

  1. Where the exercise of this right is based on legitimate reasons, or
  2. When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

8. General information on cookies on the "Josephine.lu" website

The company publishing the "Josephine.lu" website may install a cookie on the hard disk of your device (computer, tablet, mobile phone, etc.) in order to guarantee you smooth and optimal navigation on our website.

Cookies" are small text files of limited size that allow us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.

Information collected through cookies does not in any way identify you by name. It is used exclusively for our own purposes to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is disclosed to third parties unless we have obtained your consent.

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the "Josephine.lu" site. Two types of social network sharing cookies are present on our website :

  • Facebook, whose cookie policy you can view
  • - Instagram, whose cookie policy you can view

9. Modification of this policy

“Pâtisserie Joséphine" reserves the right to regularly update its Management Policy. In the event of significant changes, we will inform you by e-mail or via the home page of our website before they take effect. If, following these modifications, you believe that you have suffered actual and serious damage, please contact "Pâtisserie Joséphine".

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